Online Ticket Submission – ITIC Lite for Homeowners and DIY’ers
Welcome to ITIC Lite, a real-time interactive tool that allows you to enter your locate requests and updates live with the Call center. This service is available to homeowners. If you would like to submit a ticket online, click the computer below, once you have agreed to the terms and conditions, fill in your email address and click on register. You will receive an email with instructions and a link to enter more information. After you enter the additional information submit the form. You will then be contacted by the call center with additional information and the locate ticket information. Just like the phone call, there is no charge for this service.
If you would like to submit a ticket online, click on the computer below. Fill in your email address, and click the ‘I CERTIFY THE ABOVE ARE ALL TRUE’ button. You will receive an email with instructions and a link to finish the locate request process. Follow the instructions until you receive a final email with your TICKET NUMBER and the list of utilities that will be notified. Be sure to hang on to the TICKET NUMBER in case you have any further questions.
Note: Emergency Locate Requests Cannot Be Submitted Online
If after receiving a copy of your ticket and something is incorrect, please contact the Call Center at 811, ASAP to have it corrected.
CAUTION! – Private Underground Facilities May Not Be Located through the Montana811 System